Privacy Policy
Last updated: January 15, 2026
At Solventarioz (hereinafter "the Company"), located at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, C.P. 06500, Mexico City, we are committed to protecting the privacy and personal data of our users in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.
1. Data controller
Solventarioz, S.A. de C.V., with RFC: SOL190315QR7, is responsible for the collection, use, storage, and protection of your personal data. For any inquiries about this policy, you may contact us at privacidad@solventarioz.com or by phone at +52 (55) 4170-8923.
2. Personal data we collect
We collect the following personal data when you interact with our website and services:
- Full name
- Email address
- Message or inquiry provided
- IP address and browsing data
- Device information used to access the site
3. Purposes of data processing
The personal data we collect will be used for the following necessary purposes:
- Responding to your information requests and inquiries
- Providing financial advisory and education services
- Evaluating your eligibility for government support programs
- Sending relevant communications about our services
- Complying with legal and regulatory obligations
- Improving the quality of our services and web experience
4. Data transfers
Solventarioz will not sell, rent, or share your personal data with unauthorized third parties. Your data may only be shared with competent authorities when required by law, and with technology service providers operating under strict confidentiality agreements.
5. ARCO rights
You have the right to Access, Rectification, Cancellation, and Opposition (ARCO rights) regarding your personal data. To exercise these rights, send a request to privacidad@solventarioz.com including your full name, a description of the data over which you wish to exercise a right, and documents verifying your identity. We will respond within a maximum period of 20 business days.
6. Use of cookies and tracking technologies
Our website uses cookies and similar technologies to improve your browsing experience. For more information, please see our Cookie Policy.
7. Security measures
We implement administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use. We use SSL/TLS encryption for data transmission and store information on secure servers with restricted access.
8. Changes to this policy
Solventarioz reserves the right to modify this Privacy Policy at any time. Changes will be published on this website and will take effect upon publication. We recommend reviewing this page periodically.
9. Contact
If you have questions or comments about this Privacy Policy, you may contact us at: privacidad@solventarioz.com | Phone: +52 (55) 4170-8923 | Address: Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, C.P. 06500, Mexico City, CDMX.